call us on 1800-425-3040 (India)
(508) 344-4813 (USA)

 

 

Privacy Policy

At Sri Vasavi Thanga Maaligai the privacy and confidentiality of visitors to our website is of utmost importance. We treat your personal information as confidential and we assure you that we will not sell any information about you to any other party.

The above is subject to the following guidelines which have been framed to protect you and to guide our relationship with our visitors.

  1. Sri Vasavi Thanga Maaligai collects information about visitors during their registration on this website; their participation in certain activities, including contests and polls; and through their use of cookies. 
  2. When visitors request pages from our server, our Web server automatically collects and stores certain information about the visitors, including their IP addresses. These addresses are used by computers on the network to send the requested pages to visitors.
  3. Sri Vasavi Thanga Maaligai will not reveal any personal information that a visitor provide to us to any third party without the visitor's permission.
  4. Sri Vasavi Thanga Maaligai uses visitors' IP addresses to help diagnose problems with our server and to administer the Website. We also use it to gather broad demographic information about our visitors in general. This information does not contain anything that can identify visitors personally. 
  5. We may combine demographic information supplied by a subscriber at the time of registration, with site usage data, to provide profiles, in aggregate form, about our visitors and their preferences in the content of the site and in advertising. 
  6. We may share this composite information with our advertisers to help them better understand our services, but Sri Vasavi Thanga Maaligai does not give advertisers information about individual visitors.
  7. Using e-mail addresses provided at registration or otherwise, Sri Vasavi Thanga Maaligai periodically sends out e-mail newsletters and promotional e-mails to our visitors about services and publications offered by this website and its advertisers.
  8. Visitors can indicate that they do not wish to receive e-mail information from Sri Vasavi Thanga Maaligai or its advertisers. 
  9. Third parties will not contact our visitors through the use of our e-mail newsletter lists except through advertisements within the newsletters themselves, or unless visitors ask to be placed on a list to receive e-mail information from our advertisers on subjects of their interest. 
  10. This website uses cookies to deliver content specific to visitors' interests and to honour their preferences. 
  11. This information is also used to assist us in creating a site that will serve the needs of our visitors.
  12. Upon request, Sri Vasavi Thanga Maaligai will remove visitors (and their information) from our database or permit them to "opt-out" of any further e-mail newsletters or contact. 
  13. Although Sri Vasavi Thanga Maaligai does not specifically seek to obtain any information from children, there are certain areas of our website that children may visit. We caution children to give us information only after they have discussed it with their parents/guardians.
  14. Sri Vasavi Thanga Maaligai is not responsible for the content or the privacy policies of websites to which it may provide links or the websites of its advertisers.
  15. Sri Vasavi Thanga Maaligai uses all reasonable precautions to keep the personal information disclosed to us secure and to disclose such information only to responsible third parties after permission from the visitor.
 

Shipping Details

Sri Vasavi Thangamaaligai provides free shipping facility for each and every order within India. Your delivery is fully insured. We would request all customers for inspecting the package if in case there is any damage before receiving the product.

Once the product is packed, we ship and deliver it with the help of the following courier service for free.

  • Blue Dart
  • Indian postal Service
  • Sequel Logistics

Every package of jewellery from svtmjewels. will reach your doorstep in a durable condition and properly packed in a temper-proof packing. Even if it is a gold coin, jewellery or solitaire, the item will be delivered in a special svtm box with all the required certificates. The member will have to mention the address and provide other details of the person, who will make sure to collect shipment during the time of purchase. During the time of placing of the order, the member will have to state the complete name of recipient as it is stated in their photo identification that is approved by the Government. At the delivery destination, the recipient will be required to collect the product and has to provide with any of the below mentioned identity proofs.

  • Ration Card
  • PAN card
  • Drivers License
  • Voters ID
  • Passport

We make sure that delivery is made with the help of courier agent after checking the identity proof of the recipient and the courier agent confirms the same. To make sure that the delivery is safe and secured, the courier agent will note down details of the recipient's identity proof. During this process, the receiver is expected to cooperate with agent by providing with original copies of identity proof.

If in case, member wants anybody else to receive delivery on their behalf, further details are required during the time of ordering the product. The items will be delivered to the person directly at the right place and once the order gets processed, the receivers details cannot be changed.

Once the order is created, the member can change shipping address only till the order is actually shipped. If the member would want to change shipping address, you can contact customer support. If the shipping has been done and then the customer want to change the address then the shipping charges and the other local charges to to resend will be borne by the respective members.

If the packaging is tampered, the recipient is advised not to accept the deliverable. If at all the recipient is unavailable during the time of delivery, courier service company will try to deliver the product for a maximum of 3 times. If you are still not reachable/ available, the same will be returned to svtmjewelscom. The cost of handling and re-shipment during the times of non-delivery to the Member will be chargeable to the member.

Guarantee of the delivery of the product is subject to the terms and conditions of courier company. Any kind of discrepancy in the details of the receiver will result in non delivery of such product. In case your purchase is intended as a gift, we offer free gift packing, along with a gift message of your choice. Your gift will be delivered in distinctive Svtm gift packing. So whether you order a gift to give to your loved ones personally, or want us to deliver it, the recipient is sure to be impressed.

To send a free gift message with your gift, you can mail us to support@svtmjewels.com. Your personal message will be printed on a distinctive card and delivered along with the gift.

For International shipment the customer has to bear all the shipment charges, Custom clearance charges of their respective countries and other charges that can be imposed . You can contact the customer support for these charges.

You can check the estimated delivery time for all the products on product details page. Estimated time for shipments within india is 7-15 days and for international shipping it is 20-30 days for readily available products. For custom made/products on back order it will take extra 30 days depending on the type of product you order. A confirmation will be sent to you by our customer support after the order has been placed.

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